CAREERS

floLIVE offers the world’s first Software-Defined Connectivity (SDC) solution - converged, cloud-native, global connectivity service with inherent billing, fully designed and built for IoT services.

About this role

We are looking for people who enjoy new domains like IoT, exploring new technologies, developing new skills, using industry-leading development techniques, and building systems that matter to our customers. We need you if you like a wide variety of work, enjoy a challenge, and are passionate about high-quality software engineering.

Responsibilities

• Monitoring Flolive infrastructure
• Support the Flolive core network elements-2G/3G/4G/5G
• Solve Tier1/Tier2 connectivity problems in the telecom domain
• Participate in troubleshooting sessions with customers and other Flolive teams
• Following up on technical queries and providing prompt feedback
• Follow agreed SLAs

Requirements:

• A bachelor's degree in telecommunications, information technology, or similar
• Excellent communication skills: Capable of explaining technical issues and successes to other members of the team and the clients.
• The position is part of a team that works 24/7. Night shift availability is a MUST.
• Creating documentation: We follow a strict documentation process
• Improvement focus: Have a proven ability to learn new technologies and put them into practice.
• Bulgarian and English - a MUST

Not a must but a big plus:

• Experience with Telecom networks – HLR/HSS; GGSN/PGW; Diameter;GTP; SIGTRAN- an Advantage
• Experience with Jira- an Advantage
• Experience with Customer support/care- an Advantage
• Experience with monitoring systems- an Advantage
• Experience with SQL-an Advantage
• Experience with Dockers and Kubernetes-an Advantage

Benefits

Competitive with great benefits.