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Sales Development Representative



Sales & Business Development
Philadelphia, PA, USA
Posted on Friday, May 24, 2024

Location requirements:

Hybrid based role. Open to candidates in Philadelphia.

About the Role:

BigPanda is seeking a driven and self-motivated Sales Development Representative (SDR) looking to jump start or further develop their sales career in tech. This role will work under the support of a world class sales process and team, with coaching and training to help build the foundation for a successful career in field sales/ leadership. The Sales Development Representative is responsible for supporting and partnering with their Account Executives (AEs) to build a quality pipeline through outbound prospecting, lead qualification, and ownership of the pre-SQL sales cycle within Fortune 2000 companies.

The Sales Development Representative will report directly to the Director of Global Business Development.

What you will do:

  • Partner with and support Account Executives in generating and booking meetings with qualified executives within our ICP
  • Conduct thorough research into prospect accounts, showcasing your understanding of their business and areas of opportunity where BigPanda can potentially assist
  • Create and execute thoughtful and targeted research into prospects (IT, NOC, DevOps leaders) tailoring messaging, and effectively performing initial qualification by identifying pain points and/or initiatives that align with BigPanda
  • Complete 100+ activities a day/make 60+ calls daily
  • Achieve and exceed weekly and monthly metrics (calls, emails, social selling, discovery meetings (intro calls), new business meetings, demos)
  • Lead prospecting efforts into new prospect accounts
  • Partner with BigPanda’s marketing team to qualify and convert leads into opportunities
  • Participate in ongoing enablement, coaching, and sales training
  • Active participation in team and company events, activities, contests, and social media sharing (Oktopost)
  • Utilize sales processes, systems, tools and resources (, SFDC, LinkedIn Sales Navigator, ZoomInfo, Gong, Orum and other selling tools) to improve SDR productivity
  • Work closely with the Marketing, Enablement, Revenue Operations and Sales teams
  • Effectively pitch BigPanda to book discovery meetings with qualified prospects
  • Complete regular training certifications through learning engagement platform, Lessonly
  • Create personalized templates and sequences regularly

What skills and experience you’ll bring to BigPanda:

  • 1 year+ of Business Development or Sales Development experience (cold-calling and prospecting)
  • Experience with Salesforce, Sales Navigator,, MEDDPIC is not required, but a huge plus!
  • Must display our core values of HEART (Hunger, Excellence, Active Transparency, Relentless Focus, Treasure the Journey)
  • Organization skills around metrics and able to manage time effectively, work independently and be self-motivated to generate pipeline
  • Results-driven and able to effectively overcome objections
  • Demonstrated ability to handle multiple priorities effectively and efficiently
  • Strong written and verbal communication skills
  • Excellent time management and organization skills
  • A great attitude and a sense of humor!
  • BA/BS preferred

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits:

  • Competitive equity
  • Remote-first environment
  • Unlimited PTO
  • Twelve (12) paid holidays throughout the year
  • Comprehensive health benefits
  • #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
  • Financial planning services
  • Employee learning & development budget
  • Values-based recognition (quarterly and annually)
  • Social community & ERG programs
  • Dog friendly office
  • Lunches provided in office
  • Flexible work environment along with a work-from-home stipend to support remote work arrangements
  • Values-based culture

Market competitive salary with an anticipated on target earnings (OTE) range of $85,000 - $92,000 USD. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location

BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Note: BigPanda is an E-Verify Employer

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